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Return Policy

At Williams-Sonoma, we take great pride in the quality and craftsmanship of our products. If, within 90 days, you are not completely satisfied with your purchase for any reason, please return the item for an exchange or refund of the merchandise value.

The following policies apply to all returns:

• An original receipt or gift receipt is required for all returns.
• Returns with the original purchase receipt will be exchanged or refunded in the original tender.
• Returns with a gift receipt will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt.
• We cannot accept returns of personalized or monogrammed merchandise or direct-ship or special-order items except when due to defect.
• We cannot accept returns of final-sale items indicated by a price ending in ".97".
• For returns of items purchased from your Williams-Sonoma Gift Registry, we will gladly provide an exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. These returns will be exchanged as a merchandise credit for the value indicated on the gift receipt.

How to Return an Item:

To return or exchange an item, complete the Return Form attached to the invoice or gift receipt that accompanied your Williams-Sonoma merchandise. In the appropriate box on the Return Form, indicate the reason for the return and the action to be taken: replacement or merchandise credit. Place the Return Form in the box with your merchandise. Be sure to tear off the top portion of the form and keep it for your records.

Use the shipping carrier most convenient for you, and send the package to the following address, where your return will be processed according to your instructions:

• Williams-Sonoma
• 4289 Concorde Road
• Memphis, TN 38118

If you have questions about our return policy, please call us at 877.812.6235.