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De'Longhi Prima Donna S Fully Automatic Esspresso Machine

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Sugg. Price $3,999.95 Our Price $2,999.95

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Made in Italy, this fully automatic espresso machine showcases DeLonghi's patented LatteCrema system, milk-frothing technology with one-touch brewing of cappuccinos, lattes and macchiatos. In seconds, the machine delivers your preferred beverage, complete with steamed or frothed milk, right into your cup perfectly from first sip to the last drop. Automatic cleaning saves you time—just press a button and the machine cleans itself.

  • One-touch brewing of espresso, lattes, cappuccinos and macchiatos.
  • Memory function stores your favorite drink recipes with consistent ratio of milk to coffee.
  • Personalization options are at your fingertips, including coffee strength, volume and temperature.
  • Easy-to-read LED panel clearly displays all your options – just push a button and walk away.
  • New professional-quality lower-pitch conical burr grinder produces consistent results; adjustable settings for fineness. Or use pre-ground coffee.
  • Removable frothing carafe stores easily in the refrigerator to keep milk fresh and cold.

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Dimensions & More Info
  • 9 1/2" x 17 1/2" x 13 1/2" high.
  • 26 lb. 8 oz.
  • 68-fl.-oz. cap. water tank.
  • 1350W.
  • Model # ECAM28465M.
  • This product is intended for use in the United States and Canada and is built to United States electrical standards.
  • Made in Italy.

More Information

  • New double boiler for fast water heating; no waiting between espresso and steam for milk-based beverages.
  • Direct-to-brew system with Thermoblock technology; 15 bars of pressure.
  • Hot water spout for making tea or hot chocolate.
  • Removable 68-fl.-oz. water tank with water lever indicator.
  • Height-adjustable spouts brew directly into espresso, demitasse or 6-oz. cups.
  • Cup illumination system.
  • Cup warmer helps beverages stay warmer longer.
  • Energy-saving switch saves up to 77% energy usage.
  • Automatic cleaning cycle of milk carafe at the touch of a button.
  • Removable used coffee container and drip tray for easy cleanup.
  • Water filtration system.
  • Automatic decalcification indicator.

About the Complimentary DeLonghi Concierge Premium Service Program:

  • Available in U.S. and Canada after calling 1(866)-528-8323 to register your DeLonghi PrimaDonna S.
  • Receive one-on-one assistance with setting up your machine from a trained customer-care specialist and receive a complimentary set of cappuccino glasses set and a product-care kit.
  • Additional complimentary product-care items will be shipped at 6-, 12- and 18-month intervals, assuring continued optimal maintenance and performance of your machine.
Use & Care


  • All removable parts are dishwasher safe.
  • Wipe base clean with a damp cloth.
  • Avoid harsh detergents and abrasive cleansers.

Shipping Information

UPS can deliver most in-stock items within 3–5 business days. UPS is unable to deliver to P.O. boxes.

Shipping Rates

The shipping rate varies depending on your order total and shipping destination. View Shipping Options and Charges.

Next Day Delivery

For an additional charge of $26 per address, we can expedite delivery to most destinations. This service is not available for some oversize items, items shipped directly from the supplier (including perishable and custom-manufactured items), out-of-stock items and items to be shipped outside the contiguous 48 states.

Orders received by 9:00 p.m. ET Monday through Thursday will arrive the next business day; orders placed Friday through Sunday will arrive on the following Tuesday.

Return Policy

At Williams Sonoma, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

If within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request).

For all cutlery returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage), please contact us at 888.922.4108 to initiate the return.

We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, food, items shipped direct from the vendor or on items damaged through normal wear and tear. Final sale items ending in .97 or .99 cannot be returned.

Made to Order and Final Sale Furniture items are non-returnable and cannot be cancelled once the order is placed.

For returns of items purchased from your Williams Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. View Full Returns Policy.

  • Rated 1 out of 5 by from So ridiculous! I purchased one of these machines a little over a year ago and it broke down. It kept grinding the beans too finely (even though the setting was on the coursest grind) and it would not produce a cup of coffee. Having saved a lot of money by not going to Starbucks, and because the machine makes a good cup of coffee when it chooses to, I purchased a second machine and the second machine broke down win the same way within six months. Absolute waste of money. Very unhappy consumer here!
    Date published: 2019-06-04
    Rated 4 out of 5 by from A great machine that creates high-quality drinks The Delonghi Nespresso S is a great coffee/cappuccino/latte machine that makes it simple and enjoyable to use. The settings for size, type, and strength of flavor are easily configurable by the press of a button. It also looks great on the counter. It is just like having a coffee-shop quality beverage at the press of a button. Add whatever flavor of beans you enjoy and you can enjoy your favorite beverage 1-2 minutes. Pros: * Makes delicious tasting coffee, cappuccino, lattes * Fast grinding, brewing, and frothing milk * Very easy to clean * Built in bean grinder as well as ability to use standard coffee grounds * Well built, solid quality materials and parts. Cons: * If it runs out of water or milk, it stops the process and doesn't continue where it stops. * Somewhat noisy when grinding the beans, but that is to be expected.
    Date published: 2018-10-31
    Rated 4 out of 5 by from Love this elegant coffee maker! I am a big coffee fan! I drink up to 3~4 cups of coffee everyday and i have all kinds of different ways of making my coffee, and this Prima Donna S is one of my favorite way to do so. I have a breville, kcup, ceramic pour-over, french press and this Prima Donna S and it easily beats every single way out of the water. With the prima donna s, its as simple as pressing one to two buttons and your favorite coffee (be it americano, latte, cappucino, etc) would be ready. And its not just any normal coffee, this coffee easily beats any of the coffee you can buy at Starbucks/Peets/Coffee Bean. Why is this better than my breville espress maker? Because it takes the guessing work/pressure/water temperature away and just gives you quality espresso every single time. The cost of this kind of amazing machine is reasonable, given that this will save you money in time (compared to $4 lattes at starbucks). The only thing I don't like about this is its size, its a little bulky :)
    Date published: 2018-10-16
    Rated 4 out of 5 by from Good for a business I am very impressed with this machine. My daughter is a barista and thought I made some of these drinks by hand when I let her try these drinks. I'm impressed that this has the different lengths of shots and that I can even get super long shots. The froth on the milker is absolutley decadent. I was able to even add additional sugar to my drink without deflating it. It's perfect for a small office like a lawyers. It's fast and effective at its job. The downfall is that the cleaning process is very, very messy. It spits water all over the place. I was not happy when I had to wipe down my countertop after each cleaning cycle.
    Date published: 2018-10-03
    Rated 4 out of 5 by from Pleasantly surprised When I opened the box I thought this was going to be really complicated. The manuals were a bit intimidating. I was surprised that everything is pretty much one button. I love the ease of using this. My only complaint is that sometimes the buttons are hard for me to press or they just don't respond to my touch. Other than that I love everything about this Expresso Machine. I like to try new things but won't continue to eat or drink anything I don't like. Since I'm so picky and I don't like to waste money, this keeps me from trying new drinks at cafes. With the De'Longhi Prima Donna I was able to try new drinks and different ways to make old favorites. I was able to teach my 2 teen boys to use it because it is so easy to use and clean. I love that it rinses after use so I don't have to worry about them half cleaning it. We have enjoyed having it in our home. The only other Con I can see with it is that it is a bit heavy so we don't move it around much. It would have to share the counter with our pressure cooker or electric grill but because it is so heavy we put them in another place in the kitchen when we use them.
    Date published: 2018-09-27
    Rated 5 out of 5 by from The best esspresso machine I ever had The machine is bigger than expected, but it looks so fancy. It looks complicated and high tech at first, but I was able to finish setting it up within a few mins. I like it more than other machines because it has 2 components for the bean or ground coffee types. It automatically runs water through the spout cleaning it after you are done; however, I don't like it when it automatically runs water to clean again when you turn it on.
    Date published: 2018-09-26
    Rated 4 out of 5 by from Very nice machine Was super stoked to try out this machine as I am an avid coffee-lover. Upon first opening it and getting it out of the box, it might seem a little technical at first, but after about 10 minutes of exploring through the menu and the manuals, (yes manuals as in plural) it was pretty simple to figure out. I loved trying out the multiple types of drinks it offers and it makes a fresh cup pretty quickly, I would say in a minute or less from turning the machine on to walking away with your cup of coffee. The bean container holds quite a bit and lasted me around a week making a few cups everyday. The milk frother works great and really does stay cold for awhile. I felt it after about an hour and it was still cold. The only downsides I have seen to this machine that I really don't like are whenever you turn it on, it automatically runs water through the spout cleaning it out rather than giving you the option to do so. And the other nuisance is when you leave the machine unattended for a little bit, what seemed to be like 20 minutes or so, it automatically turned off and then I would have to turn it back on again. Not a major issue, but more of an annoyance than anything else. Overall, a really nice machine for those who love coffee through the day and want espresso on the fly around the house.
    Date published: 2018-09-24
    Rated 4 out of 5 by from Best at home Esspresso At first glance the machine is bigger than I expected, but fits perfectly on my counter. I thought that it would be troublesome getting it up and going but boy was I wrong. It is basically just plug in and go. I like that it grinds the coffee beans right before it dispenses your choice of beverage.
    Date published: 2018-09-23
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