Email Customer Service

At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by phone,
email or using one of our self—service features.
From start to finish, your satisfaction is
important to us.

Track Your Order

Track Your Order

Available for online status–
tracking 24 hours after it
has been placed.

Returns

Returns

You can return eligible
items for a refund of the
merchandise value.

Shipping

Shipping

Items are shipped to 48
states and to Alaska, Hawaii
and US Territories.

International Orders

International Orders

Available in over 60
countries including Canada
and Australia.

WSI Credit Card

WSI Credit Card

Apply today for a Williams
Sonoma or Williams
Sonoma Visa.

Email Settings

Email Settings

Manage your settings and
frequency of updates and
latest offers.

Our Design Crew is here for you! We offer a wide array of in–home
& in–store services, and many are complimentary–we'll
come to your home & help you design any room.

Make an Appointment >

The Key Rewards
Store Events

Store Events

Over 220 store locations offer special events
that can enhance your enjoyment of
cooking and entertaining.

Visit us or call your local store for more information.

Learn More >
Credit card

Credit Card


20% off today when you open and use your Williams
Sonoma or Williams Sonoma Visa Card.


Apply Today >
Personalization Guide

Personalization Guide

Search our entire collection, sorting by
fabric type or color.

View Guide >
Find Your Fabric

Find Your Fabric

Search our entire collection, sorting by
fabric type or color.

Order Free Swatches >
Create a Registry

The One Registry Collective

THE ONE REGISTRY
Now creating a registry with Williams Sonoma
means you can easily add gifts from Pottery Barn
and west elm too – all in one place.


PRIVATE APPOINTMENTS
Make a free, private appointment with one of our
registry specialists and get one-on-one guidance.


EXCLUSIVE EVENTS
Join us at select stores for fun events with our
Registry experts. Enjoy free refreshments,
giveaways and more!


Create a Registry >
Assembly Instructions

Assembly Instructions

Assembly instructions for our furniture products are
available for you to download.

Get Instructions >

For all other requests, please visit customer service on our desktop site